Using the IR remote control, press the following button combinations subsequently (one after one, not all at same time) to control certain parts of your camera:
Combination Function [*] → [#] → [4] Reset the OSD Menu to English [*] → [#] → [6] Restore factory defaults [*] → [#] → [9] Flip switch (temporary flip the image, active until the next reboot) [*] → [#] → [0] Store a new home position [*] → [#] → [Auto] Enter into the aging mode, only for quality control purposes [*] → [#] → [Manual] Restore the default username, password, and IP address (without having to reset the whole camera configuration, nor having to reboot the camera) [*] → [#] → [#] Clear all presets
Combination Function [#] → [#] → [0] Switch the video format to 1080p60* [#] → [#] → [1] Switch the video format to 1080p50* [#] → [#] → [2] Switch the video format to 1080i60* [#] → [#] → [3] Switch the video format to 1080i50* [#] → [#] → [4] Switch the video format to 720p60* [#] → [#] → [5] Switch the video format to 720p50* [#] → [#] → [6] Switch the video format to 1080p30* [#] → [#] → [7] Switch the video format to 1080p25* [#] → [#] → [8] Switch the video format to 720p30* (2160p50* for the CM9x series) [#] → [#] → [9] Switch the video format to 720p25* (2160p60* for the CM9x series)
*The camera returns to the video output setting of the system select after hard reboot (cut from power). Read more about permanently changing the resolution of the video output and the selector switch in our article about the rotary/selector switch.
IMPORTANT: 720p30, 720p29.97 and 720p25 are not supported by the SDI and HDMI outputs.
If your camera is not responding, it may be on a different IR address. The default IR address of the camera is 1. For more information, see our extended article on the CM4x/CM7x/CM9x IR remote control buttons.