Getting Started

The CM22 is a high-quality fixed PTZ USB camera with HDMI output, ideal for plug-and-play installation.

  • Gebruik altijd de originele USB 3.0-kabel voor voeding en optimale videokwaliteit.
  • Verbind de camera pas met je computer nádat de montage is voltooid.
  • De camera is standaard ingesteld op IP-adres via USB (UVC), niet via netwerk.
  • Sluit altijd de USB Power Adapter aan als alleen HDMI gebruikt wordt.
  • De camera moet correct herkend worden als "HD Camera" en "microphone(HD camera)".

TABLE OF CONTENTS

Unbox

Verify the contents of the box:

Box Content

  • CM22 Camera (AV-CM22-VCU)
  • USB Power Adaptors (AV-CM20-PSU)
  • Remote Control (CM-RC)
  • USB 3.0 cable (AV-USB30-AB)

Handling precautions: Be cautious to take the camera by its base and do not touch the lens

Handling precautions

Installation

The CM22 comes with a detachable integration mount with multiple placement options (however the camera can stand UP on a table too):

  • Mounting on a (computer) screen or wall:
    Mounting on a screen or wall
  • Wall mounted or above a screen:
    Wall mounted or above a screen
  • Mounting below a screen:
    Mounting below a screen

Connections

Connections

Connect the original USB3.0 cable to the CM22 and then to your computer (ideally in a blue USB3.0 port).

USB Connections

The blue LED on the camera should light up for a few seconds, and the camera should be listed as "HD Camera".

Blue POWER LED

The HDMI output can also be used. Make sure your monitor supports the selected resolution (4K30, 1080p30, 1080i60 or 1080i50).

HDMI and USB Connections

* If only HDMI is used, the USB cable and power adaptor must still be connected.

* The microphone signal is NOT embedded on the HDMI output

Configure software

Open a third party UVC based application (Windows Camera Application, VLC, Potplayer, Zoom, etc.).

Select the camera listed as “HD Camera”.

Zoom application

Change the video format to 1920x1080 or higher for optimal quality.

Use the IR remote to access the OSD menu and additional settings. Press the MENU button.

OSD

Using Presets

Presets allow saving and recalling specific PTZ positions:

  • Set Preset: [PRESET] → [number]
  • Recall Preset: [number]
  • Clear Preset: [RESET] → [number]
  • Only presets 0–9 can be used via IR remote

Remote Control

Microphone

  • Enable: [*] → [#] → [9]
  • Disable: [*] → [#] → [5]

If the microphone isn’t recognized, check it's listed as "microphone(HD camera)" in your video conferencing app. If not:

  • Open the OSD menu (MENU button)
  • Go to: Setting > UVC EXT Setting > Audio Enable = ON

OSD Audio Enable

* CM22 microphones are not supported by Barco ClickShare systems (CX-20/30/50). View official statement.

Factory Defaults

  • IR Remote: [*] → [#] → [6]
  • Via OSD: Menu > Restore Default > Confirm with HOME

OSD_Restore Default

Default position

To define a default position after boot:

  • Move the camera and zoom to the desired view.
  • Press [PRESET] → [0]

You’ll see a confirmation message on screen. Power-cycle the camera to verify.

Remote Control - Preset key

How to upgrade the CM22 camera firmware

How to upgrade (or flash again) the CM22 camera firmware 


(Video available in English, French and Spanish)




If it would be necessary to upgrade (or flash again) the CM22 camera firmware :



1- Plug the CM22 to your laptop (to a blue USB 3.0 port to deliver enough power to the CM22...once connected, the CM22 blue LED should lit)


2- To get the firmware file, open a support ticket.


3- Unzip the file and open the firmware upgrade tool "USB Upgrade Vx.x.x.x.tar" (with WinRaR software from https://www.rarlab.com or https://www.win-rar.com if you don't have any software on your PC to open a .rar file)


4- Inside the folder "USB Upgrade Vx.x.x.x", double click on the "USB Upgrade Vx.x.x.x" program to execute it.


5- Once the program opened, choose "MTD" in the Type list, and load the CM22 firmware file, then click the UPGRADE button. (Obviously don't disconnect the camera while it is upgrading!)

USB Upgrade tool


After few minutes, a popup windows should confirm that the upgrade has been completed.

USB Upgrade tool._Completed


* Check that CM22 works on your preferred software (Windows Camera, Skype, Zoom, VLCC...)