Getting Started

This article explains how to use the Avonic IR Remote Control to operate your PTZ camera and access the OSD menu.

• Install two AAA 1.5 V batteries in the remote. Use only this battery type.
• Set the remote to camera address 1 before first use; the camera’s default IR address is 1.
• For multi-camera setups, power off other cameras and change the target camera’s IR address using *→#→F1–F4, then select the same address on the remote.
• Connect HDMI/SDI to a monitor to view the OSD menu; OSD is shown on HDMI/SDI outputs.
• Video format shortcuts are temporary. For a permanent output resolution, use the selector/rotary switch (see link below).

IR Remote Control Layout

IR Remote Control Functions

a. Power

• Press Power to turn on the camera. If preset 0 is stored, it is recalled after initialization.
• Press Power again to turn the camera off (privacy mode).
• Battery requirement: install two AAA 1.5 V batteries and use only this type.

b. Set

This button has no function for this camera model.

c. Camera Select

You can control up to four cameras with one IR Remote Control using the camera select buttons [1–4]. The default camera IR address is 1.

• First-time control: set the remote to camera 1 (address 1).
• To add a second camera: power off other cameras, select camera 1 on the remote, then press *→#→F2 to set the camera’s IR address to 2. The camera confirms on screen. Then select camera 2 on the remote to control it.

IR address shortcuts:

• *→#→F1  Camera Address No. 1
• *→#→F2  Camera Address No. 2
• *→#→F3  Camera Address No. 3
• *→#→F4  Camera Address No. 4

d. Number Keys

Use the number keys [0–9] to recall presets (see “h. Set & Clear Preset”).

e. Focus + / –

• Press Manual Focus first, then adjust focus with + or –.
• If the camera does not respond, it may be in Auto Focus or on a different IR address than the remote.

f. Auto / Manual Focus

• Toggle between Auto Focus and Manual Focus.
• In Auto Focus, the Focus +/– buttons are disabled.
• When in Manual Focus, using Zoom switches the camera back to Auto Focus.

g. Zoom + / –

Adjust the camera zoom in or out.

h. Set & Clear Preset

A preset saves a specific pan/tilt/zoom position to a number key [0–9].

• Set Preset: position the camera, then press SET PRESET and a number [0–9].
• Call Preset: press the number [0–9].
• Clear Preset: press CLEAR PRESET and the number.
• If preset 0 is stored, it is recalled after initialization.
• Use only presets 0–9 with the IR Remote Control; presets 10+ require serial or IP control.

i. PTZ Keys (Up/Down/Left/Right)

Move the camera and navigate the OSD menu.

j. Home

Returns pan/tilt/zoom to the default start position (does not change focus, exposure, or white balance). When tracking is enabled (with a valid license), the Home key is disabled.

k. BLC ON/OFF

Enable or disable Back Light Compensation.

l. Menu

• Press Menu to open the OSD menu (visible on HDMI/SDI outputs).
• Set OSD language to English: press *→#→4.

m. Function Keys (F1/F2/F3/F4)

Use the colored F1–F4 buttons to configure the camera’s IR address (see “c. Camera Select”).

n. Blank Buttons

No function for this camera model.

o. Tracking (licensed)

With a Tracking license installed, F1/F2 toggle tracking ON/OFF.

Other Key Combinations

General functions

Video format (HD/Full HD)

Note: 720p30, 720p29.97, and 720p25 are not supported on SDI and HDMI outputs.

4K formats

After a reboot, the camera reverts to the System Select (rotary/selector) video output setting. To permanently change the output resolution, see the selector-switch article: Rotary/selector switch.

Troubleshooting

• If the camera does not respond to the remote, check that the IR address on the camera matches the selected address on the remote. Default is 1. See also: CM4x/CM7x/CM9x IR Remote Control Buttons.
• The OSD menu is only visible on HDMI/SDI outputs. Ensure one of these video paths is connected when adjusting OSD settings. For an overview of OSD navigation, see: OSD menu.
  
  
  

• Remote Controller does not work

  1. Check the power of the controller.

  2. Check the RS-232 or RS-485 cable quality, length, polarity and network architecture.

  3. Check the serial communication settings on the camera and controller.

  4. Check the VISCA / PELCO address settings on the camera and controller.

  5. Check the IP network settings on the camera and controller.