Never skip the image optimization

This guide supports AV integrators in optimizing the image quality of cameras during installation. By adjusting just a few key settings via the OSD menu, you can ensure crisp, natural-looking video tailored to the lighting and output method of each project.

Set Flicker Frequency

Go to: OSD menu → CAMERA → EXPOSURE → Flicker

Why: Prevents flickering caused by artificial light sources. This is essential in rooms with LED or fluorescent lighting.

How: Select 50Hz in regions with a 50Hz power grid (e.g. Europe), or 60Hz for 60Hz regions (e.g. US).

Exposure flicker setting

Choose the Right Exposure Mode

Go to: OSD menu → CAMERA → EXPOSURE → Mode

Why: Exposure mode affects light control and sharpness. The wrong setting may result in overexposed or unfocused video.

Recommended:

  • Use AAE for fixed lighting conditions (e.g. studios). Then set the iris to F3.4 or up to F4.0 for better focus.
  • Use AUTO in environments with variable lighting (e.g. offices with windows).

AAE exposure mode

Auto exposure mode

Increase Color Saturation

Go to: OSD menu → CAMERA → COLOR → Saturation

Why: Video over IP often loses color richness. Boosting saturation improves vibrancy and avoids washed-out images.

How: Set saturation to 120% or 130%.

Color saturation setting

Adjust Output Resolution

Go to: OSD menu → VIDEO FORMAT

Why: Ensures the camera output matches the capabilities of the connected display. Incorrect resolution may result in no image.

How: Select a resolution supported by your monitor or switcher, such as 1080p60 or 1080i50.

See this article for more help.

Video format menu

Restore to Default Settings

Go to: OSD menu → RESTORE DEFAULT

Why: Useful if the image remains poor after multiple adjustments or if you want to start from scratch.

How: Choose YES to reset the camera. It will reboot with factory settings.

Restore default setting

Appendix: Extra Image Tuning Tips

  • Still flickering? Use Manual or SAE mode and set shutter speed to 1/100s (for 50Hz) or 1/60s (for 60Hz).
  • Why close the iris? A smaller aperture (F3.4–F4.0) gives better focus and depth of field than the default F1.8.
  • Streaming over IP? Always boost saturation slightly for more vivid image quality.