Getting Started
This section highlights critical steps to prevent installation issues and get your Avonic camera running smoothly.
- Handle the camera by its base only; never force the lens or PTZ head by hand.
- Unbox carefully and verify that the outer box and plastic camera bag are sealed. If not, contact Avonic before proceeding.
- Mount the camera on a stable surface or with official Avonic accessories before connecting cables.
- Power via PoE (IEEE 802.3at) or the supplied 12V adapter and set the physical power switch on the rear to ON (also when using PoE).
- Default IP address is 192.168.5.163; ensure your computer is in the same subnet for first access.
UNPACKING
This chapter describes the complete package contents and how to safely unpack the product or prepare a return.
Package Contents
The following table lists the included items.
No. | Quantity | Description | Avonic SKU |
---|---|---|---|
1 | 1 pc | PTZ Camera | AV-CM93-IP-B/W |
2 | 1 pc | Remote Control | AV-CM40-RC |
3 | 1 pc | USB cable type A to type B | AV-USB20-AB |
4 | 1 pc | * Power Adapter 12V/A (GME Technology (Shenzhen) Co., Ltd, model number: GME24A-120200FDS2) | AV-CM40-PSU |
5 | 1 pc | RS-232 9-pin D-Sub female to mini DIN-8 male | AV-CM-RS-232 |
6 | 1 pc | 5-way Phoenix Balanced audio connector (CTBP92HE/5) | AV-PHNX-5 |
7 | 1 pc | 2-way Phoenix RS-485 connector | AV-PHNX-2 |
Each item is visualized below and referenced by the associated number in the table above.
Figure 4: Package Contents
Power Adapter Usage
* Use only the power adapter of GME Technology (Shenzhen) Co., Ltd with model number GME24A-120200FDS2 in combination with the CM93 camera. Using another power adapter may lead to injury and/or damage to the product.
Figure 5: Power adapter label. Figure 6: Power plugs.
* The plug of the power cable related to the power adapter can differ as shown in the package contents. This depends on the electrical system used in your country (e.g., UK and AU). See the picture above at the right.
Handling Precautions
Always take the camera by its base and do not move the position of the lens manually.
Figure 7: Handling precautions.
Unpacking the Camera
Follow these steps to unpack the camera and the accessories.
Verify the following on and inside the box.
- The box and the plastic camera bag are sealed.
- The camera is placed inside the box in its protective foam.
- The contents of the box match exactly the items as described in Package Contents.
- If this is not the case, contact Avonic and stop here.
- Break the seal of the sealed camera bag.
- Take the camera out of the bag while following the Handling Precautions.
- Install the camera following the steps as outlined in chapter MOUNTING AND INSTALLATION.
Figure 8: Camera in its plastic bag and protective foam.
Return Procedure
If, for any reason, you have to return the camera to Avonic, execute the following steps.
- Place the camera back in its protective foam. Verify that the lens is in horizontal position.
- Place the camera with all of its components in the box.
- Verify that the contents of the box exactly match the items as outlined in Package Contents.
- Follow the Transport and Storage instructions and contact Avonic for the Return Procedure.
Connections & Network Setup
Rear Panel Overview
Connect all provided components (see Package Contents) to the ports at the rear of the camera.
- Balanced Audio Line in 5-pin Phoenix connector
- RS-232 mini-DIN-8 IN (connect the supplied RS-232 cable)
- RS-232 mini-DIN-8 OUT for daisy chaining RS-232 connection
- RS-485 two-wire serial communication with 2-pin Phoenix connector
- Kensington Lock
- System Select (see Using the System Select)
- HDMI Type A
- USB 2.0 Type B, UVC video output and control
- BNC 3G-SDI output, SMPTE 425M level A
- RJ45 Ethernet, with PoE (48 Vdc, 0.25 A, comply with LPS/PS2 circuits)
- DC12V power with locking screw (connect the supplied DC PSU)
- Power ON/OFF
- Fall protection eye
Port Layout Diagram
The diagram below shows the physical port layout.
Power On
After switching the power ON, the camera initializes by rotating pan/tilt to the maximum top-right position and then to center. If position preset 0 has been stored, this position will be recalled after initialization. The current IR-channel setting and IP address are shown on the OSD Menu. A blinking red LED indicates the boot process. When it stops blinking, the camera is ready. If shut down digitally, the PTZ head enters privacy mode.
Connect Cables
- Connect a CAT6a cable to the Ethernet port of the camera and a (PoE) network switch. If you use a non-PoE switch, also connect the power adapter and set the rear power switch to ON.
- Connect an HDMI or SDI cable to the camera and to a monitor or switcher.
- For first configuration, ensure your computer is on the same subnet as the default IP 192.168.5.163.
HDMI / SDI Output
Connect HDMI or SDI to a supported device. HDMI supports up to 2160p60; SDI up to 1080p60. Adjust output resolution via the WebGUI or the System Select switch.
Learn more | Resolution troubleshooting
USB Output
Enable USB output in the OSD (OSD → Camera → Choose Stream → USB). A splash screen appears if USB is not selected. Image quality depends on the software used on the connected computer.
Connecting a Controller to a Camera
You can connect one or more cameras to a VISCA (serial) controller. A controller gives direct access to core functions (pan, tilt, zoom, focus, white balance). Additional settings can be accessed in the OSD using the controller.
Unboxing Illustrations
The following visuals support the unboxing and handling steps.
Troubleshooting
General
- Turn the camera off and on again and check if the problem persists.
- If it does, restore factory default settings.
Image – No image
- Check power for both camera and display device.
- Check quality and length of the video cable.
- Verify the display device supports the camera’s output resolution and frame rate.
- Check whether the Iris under Exposure settings is set to Closed.