Maintenance

How to update a CM40 or CM70 series camera
This brief overview explains the process of updating your CM40 or CM70 series cameras. (Video available in English, French and Spanish)  Fi...
Mon, 28 Feb, 2022 at 11:56 AM
How can I reset my CM4x/CM7x camera from the web GUI?
There are three ways to reset a CM4x/CM7x camera back to its factory defaults : 1- From the web GUI of the camera, as explained below. 2- From the IR remo...
Fri, 8 Apr, 2022 at 1:30 PM
How to upgrade the CM22 camera firmware
How to upgrade (or flash again) the CM22 camera firmware  (Video available in English, French and Spanish) If it would be necessary to upgra...
Mon, 28 Feb, 2022 at 11:08 AM
How to register a license in a CM7x series
(Video in English, French and Spanish) The Avonic AV-LC70-1 is a separately purchasable license to unlock additional features on a CM70 series P...
Mon, 2 May, 2022 at 11:37 PM
How to set a default preset to the CM22?
Follow these instructions below if you wish your CM22 goes to a default preset (different that the HOME preset) after it boots up : Determine the pos...
Mon, 28 Mar, 2022 at 3:54 PM
How can I reset my CM4x/CM7x camera with an IR remote control?
There are three ways to reset your camera back to its factory defaults : 1- From the IR remote control (with and without OSD), as explained below. 2- From...
Fri, 8 Apr, 2022 at 1:31 PM
How to reset the CM22 to its factory defaults?
There are two ways to reset the CM22 camera back to its factory defaults : 1- From the IR remote controller  2- From the On-Screen Display (OSD) of the ca...
Mon, 28 Mar, 2022 at 3:00 PM
Where to find the correct firmware for my camera?
locate your specific camera on our website.  Look for the firmware zip icon accompanied with the firmware name, as this example below: Download it, extra...
Mon, 25 Apr, 2022 at 12:40 PM
How to reset the IP configuration in a CM4x/CM7x camera?
If you need to reset back to default ONLY the camera IP configuration (and not the rest of the camera configuration) of a CM4x or CM7x, press on the IR remo...
Mon, 28 Mar, 2022 at 3:35 PM