This brief overview explains the process of updating your CM40 or CM70 series cameras.

(Video available in English, French and Spanish

  • First of all, locate the firmware on our website: on the specific product webpage, look for the download icon accompanied with the firmware information as shown below in that example: 
  • Extract these files and store them in a convenient location on your PC

  • Navigate to the camera's IP address and login to its WebGUI (Default IP address is with Username: admin and Password: admin)

  • Select the "System" tab (1) and find the "Update" link (2) in the menu on the left:Update
  • Select one of the recently downloaded and extracted files (3). The zip file usually contains 2 or 3 files, 2 of which are mostly identical (choose the one according to your exact model) and click "Upgrade" (4)

* Note that the ARM file that you have downloaded corresponds to the "MCU version" shown on the web Gui, and the other file UVC (eventually one for black version and another for white version) corresponds to the "Camera Version" on the web Gui. Please read the Readme file available in the firmware package.

  • Wait for the camera to finish flashing the first firmware (ARM) and the camera will reboot automatically.

  • Login to the camera again and now flash the other file (UVC).

The update procedure is to always flash these two files. Failure to do so might lead to inconsistencies and certain features not working properly.