Table of Contents
- Getting Started
- Connections & Network Setup
- Camera Control
- Web Interface & Streaming
- Auto Tracking
- Integration & API
- Troubleshooting & Support
Getting Started
This section helps you avoid installation issues by highlighting critical steps for a successful setup of your Avonic camera.
- Always handle the camera by its base to prevent damage to the moving parts.
- Unbox the camera carefully; if the seal is broken, contact Avonic support.
- Ensure the camera is placed on a stable surface or mounted using official Avonic accessories.
- Power the camera using PoE (IEEE 802.3at) or the supplied adapter and set the physical switch to ON.
- The default IP address is 192.168.5.163. Ensure your computer is in the same subnet for initial configuration.
Unboxing
Handle the camera with care, particularly its moving PTZ components. Always hold the camera by its base and avoid manually repositioning the lens. The camera comes in a sealed bag—if this seal is broken, contact Avonic support immediately. Place the camera on a stable surface or securely mount it using Avonic mounting accessories (sold separately).
Mounting
This section explains how to safely mount and install the product.
- Only use Avonic mounts for wall or ceiling installation.
- Ensure mounting structures support at least 4× the product weight.
- Use a safety loop or drop protection to prevent falls.
- Never mount the camera above people.
- Inspect the installation at least annually.
Mounting options (AV-MT300):
SKU white: AV-MT300-W
SKU black: AV-MT300-B
Visit www.avonic.com to download installation guides for AV-MT300.
Power On
You can power the camera using the supplied power adapter or via Power over Ethernet (PoE+, IEEE 802.3at). If using PoE, ensure it is enabled on your switch. The physical ON/OFF switch at the back of the camera must always be set to ON, regardless of power source.
When powered on, the camera will automatically calibrate by briefly moving the PTZ head before returning to the home position. A blinking red LED on the front panel indicates the booting process. Once the LED stops blinking, the camera is ready. If the camera is digitally powered off via remote, VISCA command, or WebUI, the PTZ head will enter 'privacy mode'.
Connections & Network Setup
Physical Interfaces
Connect all required accessories to the correct ports on the back of the camera. Refer to the diagram below for identification:
Balanced Audio Connection
Required materials:
- Double male XLR cable and Phoenix 5-pin connector
- Audio input device (e.g. mixer)
- PoE network cable (for IP streaming)
Picture 1: XLR connector
Picture 2: Phoenix connector
Serial Connections (RS-232 / RS-485)
Connect controllers using RS-232 or RS-485 protocols. Avonic supports daisy chaining with RS-232. Use Mini-DIN 8 cables or Phoenix connectors for RS-485. See the diagrams below:
LAN / IP Connection
Use a standard PoE switch to connect the camera. The default IP address is 192.168.5.163. Username and password are both admin.
IP Streaming
Use the Web GUI to configure IP streaming settings. Default IP: 192.168.5.163.
Useful guides:
- Streaming with VLC
- Streaming with NDI Studio Monitor
- Streaming to YouTube
- Streaming via SRT
- Using vMix
- NDI to OBS Setup
HDMI / SDI Output
Connect an HDMI or SDI cable to a compatible display. HDMI supports resolutions up to 2160p60, SDI up to 1080p60. You can change the resolution via the system select switch or Web GUI.
Learn more | Resolution troubleshooting
USB Output
Enable USB via the OSD menu (OSD → Camera → Choose Stream → USB). If USB is not selected, a splash screen will appear. Video quality depends on the connected device and software.
Basic Pan/Tilt Operation
1. Press the POWER button
The camera will turn ON and perform the PTZ check movement.
2. Press an arrow button to move the camerahead left/right or up/down
Pressing a button short will result in a small movement. Keeping the button pressed longer will result in a longer, larger movement.
3. Press the HOME button to have the camera facing forwards again, fully zoomed out.
If you accidentally move the camera by hand, turn the camera off and on again, so that the pan tilt mechanism can reset itself.
Zoom operation
Press either the Zoom+ or Zoom- button to respectively zoom the camera in or out
Focus operation
To adjust the focus automatically, press the AUTO button. To adjust the focus manually press the MANUAL button and use the Focus+ and Focus- buttons to bring the object in focus.
Back Light Compensation or BLC
When shooting against a bright light source, BLC or Back Light Compensation can be turned on. Press the BLC button. To turn BLC off, press the button again
Presets
The camera is able to store preset positions containing Pan/Tilt position, Zoom position and Auto or Manual Focus position. In case of Auto Focus, the camera will adjust the focus based on the contents of the filmed object. If a preset is stored with a Manual Focus value, the camera will always return to that specified focus position. The camera is able to store up to 255 presets. The number of presets that can be used, depends on the manner of control. The IR remote control supports up to 10 presets (0~9), via Visca, HTTP API or webUI all presets are available.
Store a preset using the IR Remote Control
Control the camera to the prefered position. Press the SET PRESET button and a numeric button sequentially. The camera will display in the top left corner of the connected screen a message Set: Preset 1. Preset 0 is the start up preset which is called after booting the camera. So if the user needs a specific position to which the camera must go immediately afterstartup, preset 0 can be stored.
Delete a preset using the IR Remote Control
Configure the Camera
Settings can be changed via the Web GUI or On-Screen Display (OSD). Default settings work well automatically, but manual tuning may improve image quality depending on your setup.
See our recommended settings for tips on lighting and exposure.
Custom Home Position
To set a custom home position with the IR remote:
- Press [*] → [#] → [0]
Anti-Flicker Settings
If flickering occurs, test different anti-flicker settings via OSD or Web GUI.
Lighting Adjustments
For changing lighting, leave exposure and white balance on auto. For consistent lighting, use manual exposure (AAE or SAE). Learn more.
On-Screen Display (OSD) Menu
Press “Menu” on the IR remote (requires 2x AAA batteries) to access the OSD menu on an HDMI/SDI display. See How to access the OSD menu.
Web GUI Access
Go to http://192.168.5.163 in your browser. Login: admin / admin. See this guide.
IR Remote Control
Default IR ID is 1. To assign unique IDs:
- Turn on only Camera 2 → [*] → [#] → [F2]
- Turn on only Camera 3 → [*] → [#] → [F3]
More info: IR Remote Control Guide
Resetting the Camera
You can reset your camera to factory defaults in three ways:
- Via the IR remote control (with or without OSD)
- Via the Web GUI see guide
- Via an Avonic PTZ controller see guide
Note: This resets the IP address to 192.168.5.163
.
Reset via IR Remote Control
To restore factory defaults, press the following combination on the remote:
- [*] → [#] → [6]
Press each button one after another, not simultaneously.
Reset via OSD Menu
Press the MENU button on the IR remote to open the OSD menu on a monitor. Navigate to Restore Defaults and press HOME to confirm.
Use the LEFT/RIGHT arrows to select "YES" and press HOME to confirm.
Reset IP Configuration (CM4x/CM7x)
To reset only the IP configuration (IP address, gateway, DNS), use:
- [*] → [#] → [Manual]
This also resets the admin username/password, but not user1/user2.
Reset via Web GUI
Go to SYSTEM > Default and click the DEFAULT button.
User Accounts
The camera Web GUI provides three user levels:
- admin: full access
- user1: limited to PTZ, presets, focus
- user2: same as user1
You can change passwords under SYSTEM > User tab. Don’t forget to click SAVE.
Note: Resetting IP via remote will only reset the admin account.
Export and Import Settings
Why Export Settings?
- To back up before a factory reset
- To configure multiple cameras with identical settings
- To compare settings during troubleshooting
Export Settings
Go to Web GUI > SYSTEM > Import/Export Params.
Right-click Export and choose “Save link as…”.
Import Settings
To import a saved EnvParam_Customized.txt
file, go to the same menu and click Choose file → Import.
Reboot the camera after import for all changes to apply.
Note
Do not edit the contents of EnvParam.txt unless you are certain of what you're doing.
If the imported settings include a new IP address, use that to access the Web GUI again.
For a video guide: English, French, Spanish
License Activation
The following licenses are available for unlocking additional features on CM70- and CM93-series PTZ cameras:
CM70-series
- Tally light (via serial or IP control)
- Customizable Color Matrix (CCM)
- SRT streaming
CM93-series
Licenses are valid for one camera and require the MAC address, which can be found:
- On the product box
- On the sticker under the camera
- In the Web GUI under Network → Ethernet tab
Entering a License Key
Go to Web GUI → SYSTEM → License. Enter your license key and click SAVE.
No reboot is required; refresh the page using F5 to activate.
Important Notes
- After reset, the license is removed and must be re-entered.
- Only CM70-NDI cameras show “NDI Tally Light” in the Web GUI.
- CCM and SRT tabs become visible after license activation.
Using the System Select Switch (Rotary Dial)
The rotary dial on the back of the camera allows manual video format selection. It’s often easier to set the format via Web GUI or OSD, but the dial is useful for quick setup.
How to Use
- Use a small screwdriver to turn the switch.
- After selecting, perform a hard reboot (unplug and replug power).
- The "F" setting allows digital output configuration via Web GUI or OSD.
CM4x / CM7x Switch Positions
CM93 Switch Positions
Resolution Ranges
- CM40/CM70: 720p25 (setting 7) to 1080p60 (setting 0)
- CM93: 720p50 (setting 5) to 2160p60 (setting 8)
Note: Some formats (e.g. 720p30) are not supported via SDI on CM70 models.
Refer to your product manual for supported formats per switch setting.