Table of Contents
- Unpacking
- Mounting and Installation
- Operation
- Troubleshooting
- Getting Started
- Connections & Network Setup
- Basic Pan/Tilt Operation
- Zoom Operation
- Focus Operation
- Back Light Compensation or BLC
- Presets
- Configure the Camera
- Resetting the Camera
- User Accounts
- Export and Import Settings
- License Activation
- Using the System Select Switch (Rotary Dial)
- Dimensions CM30/40/70/80
Unpacking
This chapter provides details about the contents of a complete product package, along with instructions on how to safely unpack the product and, if needed, initiate a product return.
Package Contents
The following table provides an overview of the items included in the product package.
| No. | Quantity | Description | Avonic SKU |
|---|---|---|---|
| 1 | 1 pc | PTZ Camera | AV-CM93-IP-B/W |
| 2 | 1 pc | Remote Control | AV-CM40-RC |
| 3 | 1 pc | USB cable type A to type B | AV-USB20-AB |
| 4 | 1 pc | Power Adapter 12V/A (GME Technology, model: GME24A-120200FDS2) | AV-CM40-PSU |
| 5 | 1 pc | RS-232 9-pin D-Sub female to mini DIN-8 male | AV-CM-RS-232 |
| 6 | 1 pc | 5-way Phoenix Balanced audio connector (CTBP92HE/5) | AV-PHNX-5 |
| 7 | 1 pc | 2-way Phoenix RS-485 connector | AV-PHNX-2 |
Package Contents
Each item is visualized below and referenced by the associated number in the table above:
Figure 4: Package Contents
Power Adapter Usage
* Use only the Power Adapter of GME Technology (Shenzhen) Co., Ltd with model number: GME24A-120200FDS2 in combination with the CM93 camera. Using another Power Adapter may lead to injury and/or damage to the product. See the picture of the Power Adapter label at the left:
Figure 5: Power Adapter label Figure 6: Power plugs
* The plug of the power cable may differ depending on your country’s electrical system (e.g., UK or Australia). See the image above right for reference.
Handling Precautions
Always take the camera by its base and do not manually move the position of the lens. See below:
Figure 7: Handling Precautions
Unpacking the Camera
Execute the following steps to unpack the camera and associated components:
- Verify the following on and inside the box:
- If the box and the plastic camera bag are sealed.
- If the camera is placed inside the box in its protective foam.
- If the contents of the box matches exactly the items as described in Package Contents.
- If this is NOT the case, contact Avonic and stop here. See also the picture below:
Figure 8: Camera in its plastic bag and protective foam
- Break the seal of the sealed camera bag.
- Take the camera out of the bag. Be sure to follow the Handling Precautions on page 15 while doing so.
- Install the camera following the steps as outlined in chapter Mounting and Installation on page 16.
Return Procedure
If, for any reason, you have to return the camera to Avonic, execute the following steps:
- Place the camera back in its protective foam. Verify that the lens is in HORIZONTAL position!
- Place the camera with all of its components in the box.
- Verify that the contents of the box exactly match the items as outlined in Package Contents.
- Follow Transport and Storage and contact Avonic for the Return Procedure.
You found the secret message! ~DB
Mounting and Installation
This chapter outlines how to mount and install the Product in a correct and safe manner.
These steps are subdivided into the following groups, each of which is documented in a separate section:
- Mounting on Wall or Ceiling
- Connecting the Components to the Camera
- Connecting a Controller to a Camera
- Connecting the camera to a local network
Mounting on Wall or Ceiling
Take the following precautions to prevent the Product from falling down which may cause injuries:
- Set up this Product on a hard, stable surface, or mount it to a wall or ceiling.
- ONLY use an Avonic mount for mounting to a wall or ceiling.
- Ensure the mounting construction is capable of supporting four times the weight of the Product. (See 'General Specifications > Weight product’ in the Product Datasheet for the exact weight.)
- Use a safety loop or drop protection that prevents the Product from falling if the mounting construction fails.
- During mounting and installation, NEVER install a Product above a person.
- Check the installation at least once a year. An improper mounting could cause the unit to fall off, resulting in personal injury.
The following accessories (AV-MT300) are separately available if the client wants to mount the camera to the wall or ceiling. Contact your Avonic reseller or local distributor for purchasing details.
Wall and Ceiling mount (AV-MT300)
SKU white: AV-MT300-W
SKU black: AV-MT300-B
Visit www.avonic.com to download instructions for mounting the camera to wall or ceiling using the accessory AV-MT300.
Connecting the Components to the Camera
Execute the following steps to connect the components to the camera:
- Connect all provided components (see Package Contents) to the ports at the rear of the camera. The figure below shows the applicable ports.
- Balanced Audio Line in 5-pin Phoenix connector
- RS-232 mini-DIN-8 IN (connect the supplied RS-232 cable)
- RS-232 mini-DIN-8 OUT for daisy chaining RS-232 connection
- RS-485 two-wire serial communication with 2-pin Phoenix connector
- Kensington Lock
- System Select (see Using the System Select)
- HDMI Type A
- USB2.0 Type B, UVC video output and control
- BNC 3G-SDI output, SMPTE 425M level A
- RJ45 Ethernet, with PoE (48Vdc, 0.25A, comply with LPS/PS2 circuits)
- DC12V power with locking screw (connect the supplied DC PSU)
- Power ON/OFF
- Fall protection eye
- If you have connected the power cable to the camera, set the power switch at the back of the camera to the 'ON' position. If you use a PoE Ethernet connection, ensure that the Power switch is always ‘ON’.
After powering the camera on, it starts initializing by first rotating the Pan-Tilt to the maximum top right position and then to the center.
If position preset '0' has been stored, this is the position that will be called after initialization.
The current IR-channel setting and IP Address of the camera are displayed on the OSD Menu. From this point onwards, the user can start controlling the camera.
Balanced Audio Connection
To connect balanced audio to the camera, you need the following:
- Double Male XLR cable with the possibility to connect it to a 5-pin Phoenix connector (CTBP92HE/5: see package contents).
- Audio input device with multiple XLR input/outputs, such as a mixer. (It is also possible to use audio over HDMI.)
- PoE (CAT) cable for streaming.
Follow instructions below to connect the audio cable to the phoenix and the XLR connectors:
- Connect the wires of the audio cable as is shown in picture 1 to both XLR connectors. Note that the pictures of the connector's back are mirrored!
- Connect the wires of the other side of the audio cable as is shown in picture 2.
The colors of the wires could be different in your audio cable according to the pictures (XLR and Phoenix connector) below. You need to know which one are the right and left channels and which one is the GND (ground).
Picture 1: XLR connector Picture 2: Phoenix connector
Connecting a Controller to a Camera
You can connect one or more cameras to a VISCA (serial) controller.
A controller gives you direct control over the most important camera settings (e.g., Pan, Tilt, Zoom, Focus, White Balance). You can access all other settings through the OSD Menu of the camera using the controller.
Connecting the camera to a local network
The camera can be connected via a serial connection to USB, HDMI, SDI, RS-232, RS-485, or via a LAN Ethernet connection. Each of these options is outlined below.
Connecting via USB, HDMI or SDI
Execute the following steps to connect the camera to a desktop or a (computer) monitor via USB, HDMI or SDI:
- Connect the camera to the desktop or monitor via the USB, HDMI or SDI port (see figure above).
- Open the Windows Camera app or a third-party camera app.
- Open the Settings.
- Select the camera you just connected, or click on the option/icon to change the camera to the one just connected.
- Press the MENU button on the provided IR Remote Control to open the OSD Menu.
See Using the Remote Control for more information on how to use the Remote Control.
Serial Connecting via RS-232 or RS-485
COM Port Settings
In default working mode, the camera can connect to a VISCA controller via an RS-232 or RS-485 serial interface. The applicable COM port settings are (where '*' stands for 'Default value'):
RS-232
- Baudrate: 2400/4800/9600*/115200
- Start bit: 1 bit
- Data bit: 8 bits
- Stop bit: 1 bit
RS-485 (half-duplex mode)
- Baudrate: 2400/4800/9600*
- Start bit: 1 bit
- Data bit: 8 bits
- Stop bit: 1 bit
RS-232 Interface
Connect the controller to the back of the camera via the RS-232 cables as shown below:
Figure 11: RS-232 Cable and Interface Connection (Mini DIN-8 and Windows DB-9)
RS-232 Network Connection
Execute the following step to connect the controller to the back of the camera(s) via RS-232:
- Make the connection using daisy chaining network architecture. Keep in mind that the maximum cable length for RS-232 is 10-15m.
Figure 12: RS-232 Network Connection Diagram
For a connection between the Avonic cameras you need a (3rd party) RS-232 mini DIN -8 male to male cable since both RS-232 ports at the back of the camera are only suitable for these kind of connectors.
RS-485 Interface
Connect the controller to the + and - at the back of the camera via the RS-485 cables, as shown below. The color of the connecting cables (orange and blue in the figure) may vary.
Figure 13: RS-485 Interface
RS-485 Network Connection
Execute the following steps to connect multiple cameras to RS-485:
- Attach the cameras to a 2-wire twisted pair bus (maximum length 1200m) that is terminated at both ends with a 120Ω-impedance resistor.
- Ensure that the maximum distance from the bus to the back of the camera or controller is 5m. If you use only ONE camera, the impedance resistor is not needed.
Figure 14: RS-485 Network Connection Diagram
Connecting via LAN
Avonic IP cameras can be controlled by any device using the Visca over IP protocol (see the command list in Appendix A - VISCA Settings and Command List).
Settings
- IP Address: 192.168.5.163
- Username: admin
- Password: admin
- TCP or UDP port: 1259
IP (Network) Connection
Execute the following steps to connect an Avonic PoE camera to a LAN:
- Use a standard (PoE) switch. If the unit is simultaneously connected to both PoE and its own power supply, the power supply will take priority. If the power supply is disconnected while PoE is present, the camera will remain operational without interruption.
- Ensure that addressing is done via IP. When using VISCA over IP, the 'x' in all the '8x' addresses is always '1', where the Visca address in a Visca over IP environment is always 1. (See Appendix A - VISCA Settings and Command List for more information.)
Figure 15: IP Network Connection Diagram
Operation
This chapter outlines all the camera features to help you understand how the camera can be used. This is subdivided into the following sections:
WebGUI
You can access or change settings in the camera by using the WebGUI. The WebGUI can be accessed over IP using your local network.
Login
Execute the following steps to log on to the WebGUI:
- Open your web browser. Enter the default IP address "192.168.5.163". The login screen appears.
- Enter "admin" for both the Username and Password and click LOGIN to continue. There is also a possibility to auto-fill credentials (see User).
- If DHCP is enabled and no DHCP server is available, the camera will automatically assign an IPv4 link-local address between 169.254.0.0 and 169.254.255.255. The IP address is shown on the screen at startup.
- If you don't know the camera’s IP address, read: How do I know the IP address assigned to my camera?
After a successful logon, the WebGUI is displayed. Here, you can select various tabs that are outlined below.
Preview (LOCAL)
In this tab, you can see a preview of the camera IP video output.
Next to the preview you see:
- PTZ and Focus keys (manual focus only). Adjust PTZ speed via the slider below the keys.
- Click the audio icon to activate audio (requires audio cable and enabling the "Audio Enable" option in the Audio tab).
- Stream icon: switch between main and sub stream.
- Full icon: switch to fullscreen; press ESC to return.
- Top menu: main tabs to access different WebGUI pages.
Set, Call and Delete Presets
To set, call and delete presets, do the following:
- Set the camera in the desired position with the desired zoom and focus level.
- Type the preset number and click the SET icon.
- To call a preset, select the number and click the RUN icon.
- To delete a preset, select the number and click the CLEAR icon.
Presets store the Pan, Tilt and Zoom level. If manual focus is enabled, the focus is also saved. Preset 0 is automatically recalled at boot if selected previously. Deleting preset 0 disables this behavior.
The “Home” icon centers the lens and zooms out. It is not a regular preset and only affects Pan, Tilt and Zoom.
First Time Usage
If you are using the camera for the first time, it is helpful to set up the basic camera settings before exploring advanced features. Follow the instructions at:
Basic Camera Setup
Do you have changing light conditions? Follow the instructions below to set up the basic camera settings. After that you can read more about the functionality in this chapter.
- Connect cables
- Connect a CAT6a cable to the ethernet port of the camera and a (PoE) network switch. If you use a standard switch, connect also the power cable.
- Connect a HDMI or SDI cable to the camera and a monitor.
- Turn the ON/OFF button at the back of the camera to ON. When the camera starts, the lens turns from back to forth and will finish with the lens straight forward. This will take a few seconds.
- Connect a CAT6a cable to the ethernet port of the camera and a (PoE) network switch. If you use a standard switch, connect also the power cable.
- Login and change output resolution
- Use the standard IP addressand login to the WebGUI.
- Navigate to Output Format and change the video out format (over HDMI or SDI) when your monitor does not support the (standard) 4K video resolution. Change this to 1080p60 or lower. Click SAVE to save the new resolution format.
- You can also use the System Select at the back of the camera to change the video output format.
- Use the standard IP addressand login to the WebGUI.
Focus
- Navigate to Video > Camera Settings > Focus in the WebGUI.
- Choose Focus Mode > Auto.
- At AF-Mode choose Moving Objects or Meeting. This depends on the person or object to be filmed:
- Moving Objects: For a person or object that is frequently moving in any direction in the room or on stage.
- Meeting: For general meeting purposes where the person or object in the room or on stage is not exhibiting significant movement.
- If you have chosen Moving Objects, set the AF-Sensitivity to high. You can leave it to low or middle when you have chosen Meeting at AF-Mode.
Exposure
Navigate to the Exposure tab and set the Gain Limit (G.Limit). The higher the Gain Limit, the lighter the picture will be.
Exposure
Navigate to the Exposure tab and set the Gain Limit (G.Limit). The higher the Gain Limit, the lighter the picture will be.
Exposure
Navigate to the Exposure tab and set the Gain Limit (G.Limit). The higher the Gain Limit, the lighter the picture will be.
Color
Navigate to the Color tab and set the WB Mode to Auto.
Image
Navigate to the Image tab and set the sharpness. The higher the number, the more sharp the picture will become.
Noise Reduction
Navigate to the Noise Reduction tab and set the NR to OFF.
Basic camera setup using (semi)manual settings
Do you have fixed light conditions? Or is the filmed person or object not clear towards the background and the autofocus has difficulties to find the correct focus? Then a (semi)manual setup is useful. Follow instructions below:
- Connect cables
- Connect a CAT6a cable to the ethernet port of the camera and a (PoE) network switch. If you use a standard switch, connect also the power cable.
- Connect a HDMI or SDI cable to the camera and a monitor.
- Turn the ON/OFF button at the back of the camera to ON. When the camera starts, the lens turns from back to forth and will finish with the lens straight forward. This will take a few seconds.
- Connect a HDMI or SDI cable to the camera and a monitor.
- Connect a CAT6a cable to the ethernet port of the camera and a (PoE) network switch. If you use a standard switch, connect also the power cable.
- Connect cables
- Login and change output resolution
- Use the standard IP addressand login to the WebGUI.
- Navigate to Output Format and change the video out format (over HDMI or SDI) when your monitor does not support the (standard) 4K video resolution. Change this to 1080p60 or lower. Click SAVE to save the new resolution format.
- You can also use the System Select at the back of the camera to change the video output format.
- Use the standard IP addressand login to the WebGUI.
- Login and change output resolution
- Focus
- Navigate to Video > Camera Settings > Focus
- If you have difficulties to focus, choose Focus Mode > Manual. Otherwise set the Focus Mode to Auto and choose at AF-Zone > Moving Objects if the filmed person or object is frequently moving, or Meeting for general meeting purposes.
- Set the AF-Sensitivity to high if you have chosen Moving Objects. Otherwise you can leave it to low.
- Focus
- Exposure
- Navigate to the Exposure tab
- Choose one of the following at Mode:
- SAE: Do you have fast moving persons or objects before the camera? Choose this mode to set the shutter speed.
- AAE: Do you need more depth of field, because the distance between the camera and filmed object is large? Choose this mode to set the Iris (F-stop).
- Bright: Do you have challenging light conditions? Choose this mode to set the artificial brightness.
- Manual: Do you have a fast moving person or object on large distance? Choose Manual to set the shutter speed and the Iris (F- stop).
- Exposure
- Color
- Navigate to the Color tab
- Choose at WB Modeone of the White Balance values (2400K ~ 7100K).
- Do you need a lot of yellow light? Set the value of the WB Mode approximately between the 5000K and 7100K.
- Do you need a lot of blue light? Set the value of the WB Mode approximately between the 2400K and 3300K.
- If needed change the Hue to compensate.
- Color
- Noise Reduction
Do you have a lot of noise in the picture? Navigate to the Noise Reduction tab and change the NRto smooth the picture over
Tracking (license needed)
The CM93 camera has the possibility to track a person in front of the camera. The camera will automatically follow this person. This is very useful for (large) conferences, education (like teaching), worship, webcast etc. The Tracking feature is available when you obtain a separate license from the Avonic website.
This is a single camera tracking solution, meaning that the tracked person needs to stay in the picture. Unlike the CamDirector, there is no overview shot to use as fallback. If the speaker is no longer detected, the camera will return to the home position (preset 0) or Preset 200.
Follow the steps below to unlock the Tracking feature:
Update the firmware to MCU and Camera version 1.1.4 and later. You can find the firmware on the CM93 product page on the Avonic website. See also System > Update in this user manual.
Once the update has been completed and the camera has been rebooted, the feature license under System > license will become available. Enter the purchased license code in the designated field and click on "SAVE".
Log out and in again, or refresh the WebGUI to see the Tracking feature.
When you open Tracking you will see the following page in the WebGUI with an overview image at the top and the Tracking settings at the right.
Tracking
Tracking has the following options:
Best Practices:
1. Camera needs time to focus Do not run, or walk very fast before the camera and stop regularly as the camera needs time
to move and focus on the presenters upper body and face.
2. Max 15 meters Tracking will operate to a maximum distance of 15 meters from the camera. For larger
distances we recommend Avonic CamDirector.
3. Film face and upper body Be aware that the speakers upperbody and face should always be in the picture. If this is not
the case (for example when the speaker is standing behind a large object), the camera will
return to the Home position (or preset 200 see below).
4. Person (relatively) closest to the camera will
be tracked
If multiple presenters are in the picture, the camera will track the person who is (relatively)
closest to the camera. For example: when a small person is in front of the camera and
a large person in the background, it is possible that the person in the background will be
tracked if this person fills more "space" in the picture then the smaller person.
5. Avoid large objects and "busy
backgrounds"
Avoid large objects and "busy backgrounds" in the picture to ensure that the camera will
focus on the face of the speaker and track the speaker as well.
6. Focussing issues If you experience focussing issues, choose another autofocus strategy, or use Focus mode>
manual to configure the focus manually.
Preset 200
If the camera is unable to locate the person on stage, the Tracking feature can be programmed to return to preset 200 instead of the camera's home position. This feature has the benefit to track the person before the camera back, or to use an overview shot of the whole room or stage for example.
The camera will ONLY return to preset 200 if you have specifically set this preset. It will also use preset 200 upon startup instead of preset 0.
Follow instructions below to set preset 200:
Disable Tracking. Click OFF to set the Tracking feature off.
Type 200 at Preset.
Use the PTZ, zoom and focus buttons, or the remote control to set the position of the camera.
Click SET to set the Preset. Preset 200 is now created.
Follow instructions below to use preset 200:
Turn Tracking OFF, click CALL preset and turn Tracking ON again. By following this approach, you can avoid the camera capturing any other persons who might be present in the picture while using the Tracking feature.
Walk out of the picture. When the camera cannot find the person before the camera, it will automatically return to the position of preset 200.
AUDIO
Connect first an audio cable with XLR connectors to the 5 pins Phoenix connector and connect the cable to the camera. See Balanced Audio Connection on page 17
Figure 18: WebGUI > Audio
Make your settings as follows:
Enable (checked) or disable (blank) embedding of audio input (camera rear).
Encoding type: only AAC.
Sample rate: only 48000.
Set the sample bits always to 16.
Select the Bitrate: 32, 48. 64, 96 or 128 Kbps.
Select the Channel: Mono or Stereo.
Set the Input Volume: 1 ~ 10.
Set the Audio Delay (ms): 0 ~ 200.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
Make sure to enable audio and to click at the audio button on the bottom of the "Preview page" of the WebGUI.
VIDEO
Video enables you to configure your video settings, which includes encoder, streaming and camera settings.
VIDEO - Video Encoder
The Video Encoder menu in the WebGUI allows you to configure compression, resolution, bitrate and other essential parameters for both the Main Stream and Sub Stream.
Main Stream and Sub Stream Settings
Video Encoder Option Main Stream Sub Stream Compressed Format MJPEG / H.264 / H.265 MJPEG / H.264 / H.265 Profile BP / MP / HP BP / MP / HP Image Size 3840×2160, 1920×1080, 1280×720 1920×1080, 1280×720, 720×480, 640×480, 640×360, 320×240 Rate Control CBR (constant bit rate) / VBR (variable bit rate), depending on format Image Quality Fixed at ‘best’ Fixed at ‘better’ Bit Rate (Kb/s) 64 – 81920 64 – 5120 Frame Rate (F/s) 5 – 60 5 – 30 I Frame Interval 1 – 300 1 – 150 I Frame Min. QP 10 – 51 10 – 51 QFactor 50 40 Stream Name live/av0 live/av1 RTSP Link rtsp://<ip-address>/live/av0 rtsp://<ip-address>/live/av1 RTP Package Small Package (1500 bytes MTU), Big Package (approx. 60 KB MTU) Saving and Applying Settings
NDI uses the Main Stream of the camera. After making changes to the video encoder settings, follow these steps to apply them:
- Click SAVE to apply your settings. A confirmation dialog will appear at the bottom right corner.
- If you changed the RTP package, reboot the camera to activate the new setting.
VIDEO - Streaming Video
Figure 20: WebGUI > VIDEO > Streaming Video
The recommended Streaming Video settings are listed below. See for more Streaming on the website.
Execute the following steps to save your settings:
Mark the checkbox to enable and select RTMP or SRT as Protocol Type. You need an optional license if you want to use SRT.
(* in the table ) Enter a value for Password for stream encryption if the selected Protocol Type is "SRT". This is the Caller Mode. For the Listener Mode see Video - SRT.
Change the Host Address to the IP address of the camera.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
Start a video streaming application like VLC mediaplayer, Daum Potplayer etc.
At Media > Open Network stream >Network type rtmp//192.168.5.11/live/av0 or rtsp//192/168.5.11/ live/av0 (or live/av1 if you use the substream) and click Play.
VIDEO - Multicast Streaming If you intend to stream your live video to a group of hosts within a network, multicast streaming is the suggested method. Multicast streaming permits the transmission of data (video) to a group of hosts in a network concurrently, with minimal network traffic. To achieve this, you will require a switch that supports multicast streaming to transmit the video stream. Additionally, clients need to be connected to this multicast switch to request the video stream from it. See the picture below:
Next to multicast, there is also unicast allowing you to stream video (via RTSP) to one single users IP address. For more information read also Unicast, Multicast and Broadcast on the website.
Figure 21: WebGUI > VIDEO > Multicast Streaming
The recommended Multicast Streaming settings are listed below.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
VIDEO - Camera Settings
Figure 22: WebGUI > VIDEO > Camera Settings
Execute the following steps to define your camera settings:
Use the Camera Settings tabs (outlined below) to change the OSD settings as if you are using the remote control.
If you have changed a value with the remote control, update the WebGUI using the REFRESH button.
Focus
Figure 23: WebGUI > VIDEO > Camera Settings > Focus
The Focus settings are explained below.
Focus Mode
AF-Mode
This setting defines the area where the autofocus is aimed at and is not visible at manual focus.
AF-Sensitivity
Sets the level of speed with which the autofocus responds. This can be useful if you have people walking through the picture. If the setting is ‘High’, the camera will respond immediately. The camera will remain less responsive
to sudden and brief changes when the AF-Sensitivity setting is set to 'Low' or 'Medium'. This setting is visible and applicable only when the Focus Mode is set to 'Auto'.
Exposure
If you click in the field after the option ‘mode’, you will see that you have the following Exposure options: Auto, Manual, SAE, AAE and Bright. These options are outlined below.
Auto Exposure Mode
In Automatic exposure mode, the camera determines the iris and shutter settings. See the settings below:
EV (Exposure Value): ON/OFF and Level
If the light conditions require this, you can create a quick adjustment to your current exposure settings without actually changing the fundamental values like iris and shutter. When enabling this setting and using the EV level, you can make the picture lighter. Take note that this setting is artificial.
Take care to not ‘overdo’ the settings or the picture will become washed out bright or too dark.
BLC (Back Light Compensation): ON/OFF
Compensation for having to film against bright light directly into the lens. Enabling the BLC (Backlight Compensation) will make the filmed object slightly more visible, but it may cause overexposure in the background. See the pictures below:
Figure 24: Camera Settings > Auto Expo (BLC OFF) Figure 25: Camera Settings > Auto Expo (BLC ON)
Flicker
This setting handles the flickering of artificial lighting in its operating space. Under certain artifical lighting conditions it is possible that you experience flickering in the picture. Depending on these lighting conditions you can reduce the flickering by using 50hz, 60hz, or set this feature to OFF. See for more Anti-flickering on the website.
G.Limit
Gain limit is the maximum level of artificial brightness and contrast that the camera can automatically add to the image. This setting will make a significant difference to the overall picture.
Be careful not to set the Gain Limit too high, because this setting add noise to the picture in dark areas and produce a washed out, greyish picture.
DRC
Dynamic Range Compression has a similar effect on the picture as the above mentioned gain limit. The DRC works by compressing the natural dynamic range of the image by taking out the darkest and lightest parts. This can be a particular helpful setting when the light conditions are challenging. The differences should be clearly visible in dark parts of the image, as they will become lighter/more grey as the level of DRC increases. Like the Gain Limit the DRC will add more noise to the picture.
Manual Exposure Mode
Figure 26: WebGUI > VIDEO > Camera Settings > Manual Exposure Mode
In Manual exposure mode, you can manually set the shutter, Iris and DRC options.
Shutter
The shutter setting determines the amount of time per second that the sensor is exposed. The range of the shutter speed setting is 1/25th of a second (40 milliseconds) to 1/10000th of a second (0.1 milliseconds). If you shoot a video with a shutter time of 1/25th of a second, you can imagine that the video becomes blurry and overexposed. The faster the shutter is set to open and close, the sharper your filmed object will be. However, the amount of light that falls onto the sensor is also diminished. A higher shutter setting comes in handy when you have regularly a fast moving person or object before the camera. Otherwise keep the shutter as low as possible.
If you are inexperienced or if the light conditions change a lot, it’s best practice to keep the camera on the automatic exposure setting.
Iris
The Iris is a part of a lens that regulates the amount of light that passes through the lens and onto the sensor, by altering the diameter of the hole through which the light enters. The diameter of the hole is measured in F-stop value. A higher value results in less light, while a lower setting results in more light. This setting affects the length of the depth of field. The higher F-stop you use, the deeper your depth of field. Reason: the smaller the aperture, the more focused the light beams will be, resulting in a more focused image. This implies that the light beams are highly "concentrated," causing the camera to focus at a point further away (making the camera in the picture
sharp). However, the object located in front (i.e., the IR remote control) is not within the focus range, resulting in an out-of-focus image.
A higher F-stop value comes in handy when the filmed person or object is in great distance from the camera (and zooming in is not possible). At the other side the lower F-stop values are useful when the filmed person or object is close to the camera.
Figure 27: Exposure > Manual with Iris F2.0 (left) and Iris F6.8 (right)
DRC
Dynamic Range Compression has a similar effect on the picture as the above mentioned gain limit. The DRC works by compressing the natural dynamic range of the image by taking out the darkest and lightest parts. This can be a particular helpful setting when the light conditions are challenging. The differences should be clearly visible in dark parts of the image, as they will become lighter/more grey as the level of DRC increases. Like the Gain Limit the DRC will add more noise to the picture.
SAE Mode (Shutter Auto Exposure)
The shutter speed is user-adjustable in this mode. The camera automatically decides the best Iris F-stop value for an optimal exposure setting. This setting will come with a cost. The higher the shutter speed, the more sharp the picture become, but also the more dark the picture will be.
The shutter speed is the amount of time that each frame of the sensor has been exposed to light.
To compensate poor lighting conditions, it is possible to adjust the Gain and DRC (Dynamic Range Compression). The DRC works by compressing the natural dynamic range of the image, taking out the darkest and lightest parts. This can be a particular helpful setting when the light conditions are challenging. The differences should be clearly visible in dark parts, as they will become lighter / more grey as the DRC increases.
Figure 28: Exposure > Shutter speed at 1/60 (left) and 1/500 (right)
AAE Mode (Aperture Auto Exposure)
In this mode you can set the Iris F-stop value (aperture). The higher the F-stop value, the deeper the depth of field will become in the picture. The camera will automatically set the shutter speed based on the Iris F-stop set by
the user. As the camera determines the preferable shutter speed, it is possible to turn the anti flicker setting to the required 50Hz or 60Hz to eliminate the effects of a shutter functioning at 1/50th of a second, for example. Like, with the shutter speed in SAE mode, there is a cost. The higher the F-stop value, the more dark the picture become. To compensate this you can set both the Gain Limit and the DRC.
Figure 29: Exposure > AAE with Iris F2.0 (left) and Iris F6.8 (right)
Bright Mode
This mode is to try and create a decent image when the light conditions are exceptionally poor.
Figure 30: WebGUI > VIDEO > Camera Settings > Bright Exposure Mode
In this mode, you should keep the Bright level, Gain limit and DRC as low as possible to avoid too much noise in the picture. If the level of noise in the image becomes unacceptable, you can use noise reduction to smooth the picture over.
Color
The color modes inside the camera are designed in such a way that the video output of the camera can match the current light conditions to produce accurate colors. There are several automatic preset modes and a manual mode to set the colors to the preference of the user.
Figure 31: WebGUI > VIDEO > Camera Settings > Color
The settings are listed below.
WB mode
RG Tuning BG Tuning Saturation Hue or tint
The camera continuously measures and defines the light conditions and acts accordingly (Auto). In this mode, there are some adjustments that can be made to tune the image to the preference of the user (in manual or when the white balance is set to a specific value).
Red Gain Tuning, increase or decrease red. Blue Gain Tuning, increase or decrease blue.
How saturated the image’s colors are. 0% would produce a black and white image.
The balance between green and red. -15 is green, 15 is red, 0 is natural color.
Image
Figure 32: WebGUI > VIDEO > Camera Settings > Image
These are settings that have an effect on the image post-processing. Basically, these settings are all artificial: they don’t affect the optical parts of the camera itself. The settings are listed below.
Bright The amount of detail that is visible in darker areas of the image. Be careful not to set this setting too high, as you will see that the image becomes ‘milky-white’!
Contrast The amount of detail that is visible in lighter areas of the image.
Sharpness Artificial contrast, be careful not to set this too high as it will create a sort of 'halo' around sharp edges of filmed objects. The setting Sharpness coincides with the setting of Noise Reduction.
B&W Mode Black and White Mode makes the picture black and white.
Flip-H, Flip-V, Auto flip The Flip-H mode turns the picture horizontally, while the Flip-V mode turns it vertically by 180 degrees. When Auto Flip is on, the camera will automatically flip the picture horizontal and vertical.
DZoom This is the digital zoom of the camera. With this feature ON, you can zoom in slightly on the filmed object. Disabling this feature while the camera is already zoomed in to the maximum level, will cause the camera to automatically zoom out several times, until it reaches the maximum zoom level without using the additional digital part.
NR (Noise Reduction)
Figure 33: WebGUI > VIDEO > Camera Settings > NR
Noise reduction can be used to soften the image when noise is present due to poor lighting conditions. The higher the amount of noise reduction, the softer the image will be, ultimately resulting in loss of details.
Be careful when adjusting the noise reduction, as it can take away the natural ‘crispness’ of the image. You will lose the natural 'crispness' of the image, if you set the dynamic contrast and gain too high (this will cause more noise). Better practice is to add light to the filmed object.
Style
Figure 34: WebGUI > VIDEO > Camera Settings > Style
Here, you can choose the style you want, such as Default (standard setting), Normal (which makes the picture more ‘natural’), Clarity (makes the picture more clear), Bright (which makes the picture more bright) and Soft (which softens the picture).
VIDEO - OSD
Figure 35: WebGUI > VIDEO > OSD
In this area, you can put a camera name and time as overlay on the IP stream (the overlay feature is exclusively available on the IP stream, not on other outputs).
Only the output of the camera will be shown with the main stream set to H264.
Fields
You can enable or disable Show Time and Show Title by marking or unmarking the checkbox next to the respective setting (the time and name settings can be found under the tab SYSTEM, sections Attributes and Time). You can use the dropdown menus Time Font Color and Title Font Color to set the desired font colors.
You can use the directional arrows on the right to move the title and time to the preferred position on the screen.
OSD Font Size (related to Camera Name and Time)
You can use Scale size automatically for both main stream and sub stream. If checked, the camera name and time overlay will always scale with the image, keeping the proportions intact.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
VIDEO - Output Format
Figure 36: WebGUI > VIDEO > Output Format
This setting is related to the output resolution and frame rate on the HDMI and SDI connectors. SDI resolution between 720p50 - 1080p60, HDMI resolution between 720p50 - 3840x2160p60. For the 4K resolutions you need a 4K compatible monitor.
Use the WebGUI to set the resolution of the main and sub IP streams. The resolution of the USB output is determined by the computer that is connected to it.
Click SAVE (not shown here) to apply your settings. A small confirmation dialogue appears in the bottom right corner.
Video output over IP cannot be a higher resolution than the physical SDI/HDMI output setting.
VIDEO - SRT
These settings are related to SRT streaming protocol. With SRT you can define the port, passkey and encryption bit.
When not using Encryption, make sure to set the Crypto key length to 0.
SRT Listener Mode and Caller Mode are both supported. Define the Listener mode settings here, whereas the Caller Mode settings can be defined in the Streaming Video tab. See the respective figures below for the Listener and Caller Mode Settings, respectively.
Figure 37: WebGUI > VIDEO > SRT (Listener Mode)
Figure 38: WebGUI > VIDEO > Streaming Video (Caller Mode)
NETWORK
Use the tabs on the NETWORK screen to define the appropriate Port, Ethernet and DNS settings.
Port Settings
Figure 39: WebGUI > NETWORK > Port Settings
You can define specific ports for the different streaming outputs and protocols the camera supports.
Make sure these settings don’t interfere with other uses and services on the same network.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
NETWORK - Ethernet
In this section, you can specify the IP settings for the Ethernet adapter.
Figure 40: WebGUI > NETWORK > Ethernet
Execute the following steps to save your settings:
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
Reboot the camera.
NETWORK - DNS
Here, you can specify the Preferred and Alternative DNS Server.
Figure 41: WebGUI > NETWORK > DNS
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
SYSTEM
You can use the SYSTEM tabs to define the desired system settings.
License
Figure 42: WebGUI > SYSTEM > License
Under license you can enter the license key you obtained for the tracking functionality of the camera.
- License is visible from MCU and Camera version 1.1.4. Update your camera to use the license feature!
- You can acquire a license through your local sales channel or directly at Avonic.
Enter your license key in the license field and click SAVE. Refresh the webpage or login and out again to see this feature.
Attributes
Figure 43: WebGUI > SYSTEM > Attributes
Specifying a specific device name to be displayed in the OSD can be useful when using multiple cameras on the same LAN. The Device-ID is always 1 (addressing is done via IP). The language cannot be changed. Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
The ONVIF protocol does NOT accept spaces in the camera name.
Time
Figure 44: WebGUI > SYSTEM > Time
Here you have the option to manually configure the time and date or synchronize it via a computer or an external server within the Local Area Network (LAN) or Wide Area Network (WAN). Click SAVE to apply your manual settings, or SYNC to synchronize the time and date.
User
Figure 45: WebGUI > SYSTEM > User
You can define different users with specific permission levels and different username / passwords combinations. There are 2 levels of users: administrators with access to all features, and user-1 and user-2 with access to the preview and PTZ controls. Click SAVE to apply your settings.
It is also possible to fill automatically your user name and password using your browser if you use password managers as LastPass for example.
The last option you have, is the (HTTP) Basic Authentication. Basic Authentication is a popular way to prove your identity when using websites. You provide your username and password, and the server checks if they are
correct. If they match, access will be granted. If they don't match, you'll see a specific message. Remember, use always strong passwords and user names.
Use this in the following way:
Click Enable and SAVE.
In the lower right corner appears a notification to reboot the camera. Reboot the camera.
After the reboot is completed open the WebGUI again and you will see that your browser ask you for your username and password instead of the normal login.
Disable the Basic Authentication, click SAVE and reboot the camera again to return the normal login page of the WebGUI.
Update
Figure 46: WebGUI > SYSTEM > Update
By default, this screen shows a readout of the current firmware versions. The Update file provides a firmware upgrade functionality via this screen. When the camera is done uploading and processing the update, it will automatically reboot.
Execute the following steps to perform a firmware upgrade.
Click Choose File to select the firmware update file.
Click UPGRADE to start the firmware upgrade wizard.
Follow the steps in the wizard. Wait until the process finishes and reboots.
Refresh your browser and log in again after the reboot.
Default
If necessary, you can perform a factory reset. This restores all default settings.
Figure 47: WebGUI > SYSTEM > Default
Click on the button This will restore the factory defaults to perform a factory reset. When completed, the camera automatically reboots. The camera will be ready for use again after the boot cycle.
Reboot
If necessary, you can manually perform a camera reboot. It is also possible to create a new reboot schedule to automatically reboot the camera at any time you want.
Figure 48: WebGUI > SYSTEM > Reboot
Click on the button Reboot to reboot the camera. It will be ready for use again after the boot cycle.
Follow instructions below if you want to create a new reboot schedule.
Enable "create new reboot: status".
Select at "occurrence" the month and day and select the time you want to reboot the camera. Take note that Amsterdam/ European timezone is used.
Serial Settings
Figure 49: WebGUI > SYSTEM > Serial Settings
You can choose the preferred protocol to use and the accompanying address to go with it. Or you can select the default protocol type 'Auto' to let the camera detect which protocol is being used. Addressing is still needed, even with the automatic setting.
Click SAVE to apply your settings. A small confirmation dialogue appears in the bottom right corner.
Import/Export Parameters
Figure 50: WebGUI > SYSTEM > Import/Export
The cameras have the ability to import or export a configuration.
Select the appropriate button to import or export your configuration parameters and follow the steps.
The exported settings do NOT include any presets that are stored in the camera!
Focus log export
You can download a log file of the focus information of the camera.
Follow instructions below:
Right click with your mouse on the DOWNLOAD button.
Select SAVE LINK AS and click SAVE. The text file is available after downloading in your download directory of your computer.
P/T/Z
Figure 51: WebGUI > SYSTEM > P/T/Z
In this window, you can define various P/T/Z settings for your camera. These are:
PTZ Speed Increases the maximum pan and tilt speed. This can be useful in a conference system where quick action is necessary. The camera will produce slightly more noise when this option is set to ‘high’.
Speed by zoom Affects the PTZ speed when the camera is zoomed in to its max. If you move the stick of your controller when this mode is disabled, the camera will move too fast to control it. Enabling reduces this speed in relation to the current zoom factor.
Image Freezing * Freeze the image when the camera moves from one preset to another when the (remote) controller is used.
Low Power Mode: The camera will enter stand by mode to reduce its power when this mode is enabled. In order to reduce the power the camera uses, the camera will shut down the IP Port. To activate the camera again, use a serial connection or the IR Remote to turn off the Low Power Mode.
Enable/ Disable Infrared Enable/disable the Infrared Receiver. When you disable the Infrared Receiver and the Low Power Mode
Receiver: is enabled, it will NOT be possible to activate the camera again using the IR Remote Control.
Zoom Speed Set the speed to which the camera will zoom in to the image. The higher the number, the faster the camera will zoom in. This works only when the remote controller is used to control the camera.
Preset Pan, Tilt and Zoom Speed This mode affects the speed to which the camera is switching from one preset to another when you use your (remote) controller. The higher the number, the faster it will switch.
* Before freezing the image, ensure that the audio is turned off if you are using it during streaming. Freezing the image could produce a paused audio output on the IP Stream. This leads to (audio) stuttering. The video stutters when it is re-engaged, but this is rather easily solvable by putting the iFrame value at 4 or 5 times per second. That is quick enough to counteract the video stutter.
MJPEG Snapshot
The Avonic CM93 camera is equipped with a MJPEG snapshot feature for implementation into third party software for example. Every time the page is refreshed, the picture will be updated.
To access the MJPEG snapshot feature, use the following format: http://IP/img/capjpg/snapshot.jpg. See also MJPEG Snapshot on the website.
Using the Remote Control
The Product is provided with an IR Remote Control for full control of the camera and use of the OSD menu.
Figure 52: Remote Control
The various options (a. through o.) are outlined below.
Power
Put two AAA 1.5v batteries in the IR Remote Control. Use ONLY this type of batteries! Using other type of batteries can damage the IR Remote Control.
Press the Power button to turn on the camera. If the position preset '0' has been stored, this will be called after initialization.
Press the Power button again to turn the camera off. The lens will turn backwards when turned off. This is called the “privacy mode”.
Set
This button has no function with this camera.
Camera Select
Up to 4 different cameras can be controlled with one IR remote Control. You can use the camera select buttons [1,2,3,4] to select the IR channel that the remote control is using. The default camera IR channel is 1.
To control a camera on first use, select camera 1 (IR channel 1) on the remote control.
To control a second camera, you need to change first the IR channel stored in the camera from 1 to
2. Do the following:
Deactivate the cameras in the room that are not intended to be modified (except for camera 1).
Select camera 1 on the remote control, because the camera is still configured to listen to IR channel 1.
Press [*]→[#]→[F2] to change the IR channel inside the camera to IR channel 2. The camera will confirm this on the screen.
Select camera 2 on the remote control to control this camera.
Key Combinations: (Default IR address is 1) [*]→[#]→[F1] Camera Address No. 1 [*]→[#]→[F2] Camera Address No. 2 [*]→[#]→[F3] Camera Address No. 3 [*]→[#]→[F4] Camera Address No. 4
The Function buttons F1, F2, F3 and F4 are the colored buttons on the remote.
Figure 53: Function Buttons on Remote
Number Keys
The number keys are used to call presets.
Press the number [0-9] of the desired preset and the camera will respond accordingly (See ‘h’ on how to set & clear presets).
Focus + -
Push the button [manual focus] before using the focus buttons.
Focus the camera with the [+] and [–] button.
If the camera does not respond, check if the camera is set to autofocus.
Auto/Manual Focus
Set the camera to 'autofocus' or 'manual focus'.
If the camera is configured to 'auto focus', the buttons [Focus + -] are disabled.
If the camera is in 'manual focus' and the Zoom buttons are used, the camera automatically switches to 'autofocus'.
Zoom + -
Zoom the camera with these buttons.
Set & Clear Preset
A preset is a specific position of a camera that you save in the camera. A preset is assigned to a number from 0-9.
To set a preset, first point the camera in a specific direction and a specific zoom position.
Assign the position to a number with the button Set Preset.
You can call the preset by pressing one of the numbers 0-9 on the remote control.
Set Preset: [SET PRESET]→[<number>]
Call Preset: [<number>]
Clear Preset: [CLEAR PRESET]→[<number>]
If the position preset '0' has been stored, this position will be called after initialization.
Use ONLY presets between 0-9 when using the Remote Control. For presets 10 or higher you need a serial or IP connection!
PTZ Keys (up/down/left/right)
Use these keys to move the camera in the desired direction.
Home
If you use this key, the camera will automatically turn to its start up position: the camera will zoom out and turns to a position with the lens straight forward. This affects only the Pan, Tilt and Zoom position and NOT the focus level of the camera, or exposure and white balance settings!
If you have obtained a tracking license, the Home key will not work when tracking is enabled.
BLC ON/OFF
Use this key to enable / disable the Back Light Compensation feature.
Menu
Use the Menu button to open the OSD menu. This menu is visible on the HDMI/SDI output.
If the menu is not in English, press [*]→[#]→[4] to change the Menu language into English.
Function Keys (F1/F2/F3/F4)
Used to configure the IR channel of the camera. See 'c. Camera Select' above for instructions.
Blank Buttons
These buttons have NO function with this camera.
Tracking
With the red F1 and green F2 you can set the Tracking feature ON and OFF.
This feature works only when you have obtained a Tracking license.
Other Key Combinations
The following key combinations on the Remote Controller have specific functions. These are:
Combination Function
[*] → [#] → [4] Menu set to English
[*] → [#] → [6] Restore factory defaults
[*] → [#] → [9] Flip switch (just temporary flip to view the image flipped)
[*] → [#] → [Auto] Enter into the aging mode, only for quality control purposes
[*] → [#] → [Manual] Restore the default username, password, and IP address
[#] → [#] → [#] Clear all presets
[#] → [#] → [0] Switch the video format to1080p60*
[#] → [#] → [1] Switch the video format to 1080p50*
[#] → [#] → [2] Switch the video format to 1080i60*
[#] → [#] → [3] Switch the video format to 1080i50*
[#] → [#] → [4] Switch the video format to 720p60*
[#] → [#] → [5] Switch the video format to 720p50*
[#] → [#] → [6] Switch the video format to 1080p30*
[#] → [#] → [7] Switch the video format to 1080p25*
[#] → [#] → [8] Switch the video format to 4K60*
[#] → [#] → [9] Switch the video format to 4K50*
The camera returns to the video output setting of the system select after a reboot.
Use ONLY presets between 0-9 when using the Remote Control. For presets 10 or higher you need a serial or IP
connection!
Tally Light Functionality
The tally light is the LED light on the front of the camera and can ONLY be controlled through the VISCA commands or even by NDI with the CM93-NDI camera. The tally light cannot be controlled through the WebGUI or the OSD menu of the camera. See the VISCA commands in appendix A in this manual.
OSD Menu
Each camera is provided with an
On-Screen Display (OSD) Menu.
This is an integrated on-screen menu that can be accessed within the camera to change specific functions that affect how the camera processes an image.
The OSD Menu is visible on the HDMI and SDI outputs.
The OSD menu can be accessed by the Remote Control or an Avonic PTZ controller. See also How can I open the OSD menu of my camera on the website.
Tracking is only visible with an optional license.
Figure 54: OSD menu structure
MENU
Figure 55: OSD - MENU
Language is always English and cannot be changed.
TRACKING
You can see this feature only when you have purchased an additional license! See Settings > License. Update
the firmware to at least MCU and Camera version 1.1.4 in the WebGUI.
Figure 56: OSD - Tracking
Track Mode is always Real-time Tracking. For its functionality see WebGUI > Tracking Mode - Presenter.
SETUP
Figure 57: OSD - SETUP
If you want to use the USB port of the camera choose "USB Stream:" at "Stream to choose". This feature is only
visible in the OSD menu. The Slave Stream is the secondary IP stream (see Streaming Video).
CAMERA
Figure 58: OSD - CAMERA
EXPOSURE
Figure 59: OSD - EXPOSURE
COLOR
Figure 60: OSD - COLOR
IMAGE
The Flip function can be set, although the camera has an automatic flip function.
Figure 61: OSD - IMAGE
FOCUS
Figure 62: OSD - FOCUS
NOISE REDUCTION
Figure 63: OSD - NOISE REDUCTION
STYLE
Figure 64: OSD - STYLE
PTZ
Figure 65: OSD - PTZ
VIDEO FORMAT
Figure 66: OSD - VIDEO FORMAT
NETWORK SETTINGS
Figure 67: OSD - NETWORK SETTINGS
VERSION
Figure 68: OSD - VERSION
RESTORE DEFAULT
Figure 69: OSD - RESTORE DEFAULT
Using the System Select
The rear of the camera is provided with a System Select that can be used to manually select a video format.
This System Select is important for the video quality during video recording or streaming. It determines the video resolution and with this you can "enforce" the video resolution by selecting one of the numbers/letters at the back of the camera. After a reboot the system select will always return to the previous selected number or letter. See the table below for a description of the possible settings and the associated video output quality.
A few notes on the System Select:
The setting 'F' is the default setting. If you set the system select to 'F', you can set the video format via the OSD Menu. If you change the system select to another setting than F, it is not possible to change it again using the OSD menu. Change it back (manually) to use the OSD video format setting again.
The highest video output quality 4K60 (setting '8') over HDMI and 1080p60 over SDI.
The lowest video output quality is 720p50 (setting '5').
Selecting the video output through the WebGUI or the OSD Menu is strongly recommended as it is an easier
method compared to manual selection. If this is not possible, you can use the System Select.
IMPORTANT
• After changing the System Select, you need to restart the camera.
• There are five ways to select the video output of the camera (OSD / direct button combination on the
remote control / WebGUI / System Select/ HTTP API "VideoOUT" command). The System Select takes priority
after a reboot, except on setting F, where all the outputs are defined digitally.
• If you have made a change to the System Select, a "hard reboot" is needed. Click the Reboot button and
when the reboot is finished, turn the camera off and unplug all cables connected to the camera. Replug
them again and start the camera.
TROUBLESHOOTING
General
Turn the camera off and on again and check if the problem persists.
If it does, restore to factory default.
Power Issues
If the camera does NOT perform a self-test and / or if the power LED is OFF:
Check the net power.
Check the power supply.
Check the physical power button on the back of the camera.
Image
No image
Check the power of the camera and monitor.
Check the quality and length of the video cable.
Check if the video specifications of your monitor matches the specifications of the camera.
Check if the Iris under Exposure settings is set to ‘closed’.
Abnormal image
Check the quality and length of the video cable.
Check the cable connections.
Check if the Iris under Exposure settings is set to ‘closed’.
Dithering or flickering image
Check the camera fixation and nearby vibration sources.
Check the Anti-flickering setting in the OSD.
Check the Noise Reduction settings in the OSD.
Color issues
Check the OSD settings for exposure, white balance, color temp, Red and Bluetuning.
When experiencing image problems, you may also check Appendix D - CMOS Image Sensor
Characteristics
Autofocus Issues
Check the autofocus (position, speed etc.) before streaming
Check Video/Camera Settings in de WebGUI or the OSD menu (for example: if the image is too bright, too dark, or too noisy, the camera will have difficulties to focus
Check environmental conditions and the subject of focussing. The camera will have difficulties to focus in the following situations:
Light: Strong light, low light/dark areas and backlight conditions
Moving subjects
Small objects before a plain or solid background
Blurry or unsharp subjects: filming through wet glass or dirty objects
Distance: filming two or more different subjects, some near and some far away
Position in the image: subject positioned in the corners of the picture
Faces: partly hidden faces, sideways filmed faces, diagonal or up side down
When the camera itself moves, or when the iris is narrowed down
When you experience one or more of the above mentioned problems check also our Appendix - CMOS
characteristics
Control
No self-test (PTZ cameras only) and no power LED
Check the net power
Check the power supply
Remote Controller does not work
Check the power of the controller.
Check the RS-232 or RS-485 cable quality, length, polarity and network architecture.
Check the serial communication settings on the camera and controller.
Check the VISCA / PELCO address settings on the camera and controller.
Check the IP network settings on the camera and controller.
Camera does not respond to commands send over IP
Check if the Low Power Mode is set to ON. If so disable it.
WebGUI
Cannot enter WebGUI
Check the network cable.
Check if the computer is connected to the same subnet as the camera.
Use an incognito window in your browser, sometimes cache issues arise when using multiple cameras that have the same default IP address
Reset the factory default IP settings by pressing [*] [#] [Manual] and Reboot.
Tracking feature issues (license needed for Tracking)
Reset the camera to default, if you have tracking issues. The (additional) license is removed from your camera. Enter your license in the WebGUI (system > license) to use the Tracking feature again.
If you still tracking issues, contact Avonic.
Firmware update failed
Check firmware file integrity, download it again.
Make sure you are trying to flash the UVC file for the correct color camera (ARM is generic, UVC is color-dependent).
Take the following precautions to prevent the Product from falling down which may cause injuries:
- Set up this Product on a hard, stable surface, or mount it to a wall or ceiling.
- ONLY use an Avonic mount for mounting to a wall or ceiling.
- Ensure the mounting construction is capable of supporting four times the weight of the Product. (See 'General Specifications > Weight product’ in the Product Datasheet for the exact weight.)
- Use a safety loop or drop protection that prevents the Product from falling if the mounting construction fails.
- During mounting and installation, NEVER install a Product above a person.
- Check the installation at least once a year. An improper mounting could cause the unit to fall off, resulting in personal injury.
Getting Started
This section helps you avoid installation issues by highlighting critical steps for a successful setup of your Avonic camera.
- Always handle the camera by its base to prevent damage to the moving parts.
- Unbox the camera carefully; if the seal is broken, contact Avonic support.
- Ensure the camera is placed on a stable surface or mounted using official Avonic accessories.
- Power the camera using PoE (IEEE 802.3at) or the supplied adapter and set the physical switch to ON.
- The default IP address is 192.168.5.163. Ensure your computer is in the same subnet for initial configuration.
Unboxing
Handle the camera with care, particularly its moving PTZ components. Always hold the camera by its base and avoid manually repositioning the lens. The camera comes in a sealed bag—if this seal is broken, contact Avonic support immediately. Place the camera on a stable surface or securely mount it using Avonic mounting accessories (sold separately).
Mounting
This section explains how to safely mount and install the product.
- Only use Avonic mounts for wall or ceiling installation.
- Ensure mounting structures support at least 4× the product weight.
- Use a safety loop or drop protection to prevent falls.
- Never mount the camera above people.
- Inspect the installation at least annually.
Mounting options (AV-MT300):
SKU white: AV-MT300-W
SKU black: AV-MT300-B
Visit www.avonic.com to download installation guides for AV-MT300.
Power On
Power the camera using the supplied adapter or PoE+ (IEEE 802.3at). Ensure the physical power switch is set to ON, also when use PoE. Upon powering up, the camera will auto-calibrate its PTZ functions. A blinking red LED indicates the booting process. Once the LED stops, the camera is ready. If shut down digitally, the PTZ head enters ‘privacy mode’.
Connections & Network Setup
Physical Interfaces
Connect all components to the correct ports on the rear of the camera. Refer to the diagram for port layout:
1. Balanced Audio Line in 5-pin Phoenix connector
2. RS-232 mini-DIN-8 IN (connect the supplied RS-232 cable)
3. RS-232 mini-DIN-8 OUT for daisy chaining RS-232 connection
4. RS-485 two-wire serial communication with 2-pin Phoenix connector
5. Kensington Lock
6. System Select (see Using the System Select)
7. HDMI Type A
8. USB2.0 Type B, UVC video output and control
9. BNC 3G-SDI output, SMPTE 425M level A.
10. RJ45 Ethernet, with PoE (48Vdc, 0.25A, comply with LPS/PS2 circuits)
11. DC12V power with locking screw (connect the supplied DC PSU)
12.Power ON/OFF
13. Fall protection eye
Balanced Audio Connection
- Double male XLR cable to 5-pin Phoenix connector
- Audio mixer with XLR outputs
- PoE CAT cable (for streaming)
Picture 1: XLR connector
Picture 2: Phoenix connector
Serial Connections (RS-232 / RS-485)
Connect VISCA controllers via RS-232 or RS-485. Daisy chaining via RS-232 is supported.
LAN / IP Connection
Use a PoE switch or external adapter. If both are connected, the DC power supply takes priority.
- IP Address: 192.168.5.163
- Username: admin
- Password: admin
- TCP or UDP Port: 1259
IP Streaming
Access the Web GUI to configure streaming options. Default IP: 192.168.5.163.
HDMI / SDI Output
Connect HDMI or SDI to a supported device. HDMI supports 2160p60; SDI up to 1080p60. Adjust output resolution using the Web GUI or system select switch.
Learn more | Resolution troubleshooting
USB Output
Enable USB output in OSD (OSD → Camera → Choose Stream → USB). A splash screen appears if USB is not selected. Quality depends on the software used by the connected computer.
Basic Pan/Tilt Operation
1. Press the POWER button
The camera will turn ON and perform the PTZ check movement.
2. Press an arrow button to move the camerahead left/right or up/down
Pressing a button short will result in a small movement. Keeping the button pressed longer will result in a longer, larger movement.
3. Press the HOME button to have the camera facing forwards again, fully zoomed out.
If you accidentally move the camera by hand, turn the camera off and on again, so that the pan tilt mechanism can reset itself.Zoom operation
Press either the Zoom+ or Zoom- button to respectively zoom the camera in or out
Focus operation
To adjust the focus automatically, press the AUTO button. To adjust the focus manually press the MANUAL button and use the Focus+ and Focus- buttons to bring the object in focus.
Back Light Compensation or BLC
When shooting against a bright light source, BLC or Back Light Compensation can be turned on. Press the BLC button. To turn BLC off, press the button again
Presets
The camera is able to store preset positions containing Pan/Tilt position, Zoom position and Auto or Manual Focus position. In case of Auto Focus, the camera will adjust the focus based on the contents of the filmed object. If a preset is stored with a Manual Focus value, the camera will always return to that specified focus position. The camera is able to store up to 255 presets. The number of presets that can be used, depends on the manner of control. The IR remote control supports up to 10 presets (0~9), via Visca, HTTP API or webUI all presets are available.
Store a preset using the IR Remote Control
Control the camera to the prefered position. Press the SET PRESET button and a numeric button sequentially. The camera will display in the top left corner of the connected screen a message Set: Preset 1. Preset 0 is the start up preset which is called after booting the camera. So if the user needs a specific position to which the camera must go immediately afterstartup, preset 0 can be stored.
Delete a preset using the IR Remote Control
Configure the Camera
Settings can be changed via the Web GUI or On-Screen Display (OSD). Default settings work well automatically, but manual tuning may improve image quality depending on your setup.
See our recommended settings for tips on lighting and exposure.
Custom Home Position
To set a custom home position with the IR remote:
- Press [*] → [#] → [0]
Anti-Flicker Settings
If flickering occurs, test different anti-flicker settings via OSD or Web GUI.
Lighting Adjustments
For changing lighting, leave exposure and white balance on auto. For consistent lighting, use manual exposure (AAE or SAE). Learn more.
On-Screen Display (OSD) Menu
Press “Menu” on the IR remote (requires 2x AAA batteries) to access the OSD menu on an HDMI/SDI display. See How to access the OSD menu.
Web GUI Access
Go to http://192.168.5.163 in your browser. Login: admin / admin. See this guide.
IR Remote Control
Default IR ID is 1. To assign unique IDs:
- Turn on only Camera 2 → [*] → [#] → [F2]
- Turn on only Camera 3 → [*] → [#] → [F3]
More info: IR Remote Control Guide
Resetting the Camera
You can reset your camera to factory defaults in three ways:
Note: This resets the IP address to
192.168.5.163.Reset via IR Remote Control
To restore factory defaults, press the following combination on the remote:
- [*] → [#] → [6]
Press each button one after another, not simultaneously.
Reset via OSD Menu
Press the MENU button on the IR remote to open the OSD menu on a monitor. Navigate to Restore Defaults and press HOME to confirm.
Use the LEFT/RIGHT arrows to select "YES" and press HOME to confirm.
Reset IP Configuration (CM4x/CM7x)
To reset only the IP configuration (IP address, gateway, DNS), use:
- [*] → [#] → [Manual]
This also resets the admin username/password, but not user1/user2.
Reset via Web GUI
Go to SYSTEM > Default and click the DEFAULT button.
User Accounts
The camera Web GUI provides three user levels:
- admin: full access
- user1: limited to PTZ, presets, focus
- user2: same as user1
You can change passwords under SYSTEM > User tab. Don’t forget to click SAVE.
Note: Resetting IP via remote will only reset the admin account.
Export and Import Settings
Why Export Settings?
- To back up before a factory reset
- To configure multiple cameras with identical settings
- To compare settings during troubleshooting
Export Settings
Go to Web GUI > SYSTEM > Import/Export Params.
Right-click Export and choose “Save link as…”.
Import Settings
To import a saved
EnvParam_Customized.txtfile, go to the same menu and click Choose file → Import.
Reboot the camera after import for all changes to apply.
Note
Do not edit the contents of EnvParam.txt unless you are certain of what you're doing.
If the imported settings include a new IP address, use that to access the Web GUI again.
For a video guide: English, French, Spanish
License Activation
The following licenses are available for unlocking additional features on CM70- and CM93-series PTZ cameras:
CM70-series
- Tally light (via serial or IP control)
- Customizable Color Matrix (CCM)
- SRT streaming
CM93-series
Licenses are valid for one camera and require the MAC address, which can be found:
- On the product box
- On the sticker under the camera
- In the Web GUI under Network → Ethernet tab
Entering a License Key
Go to Web GUI → SYSTEM → License. Enter your license key and click SAVE.
No reboot is required; refresh the page using F5 to activate.
Important Notes
- After reset, the license is removed and must be re-entered.
- Only CM70-NDI cameras show “NDI Tally Light” in the Web GUI.
- CCM and SRT tabs become visible after license activation.
Using the System Select Switch (Rotary Dial)
The rotary dial on the back of the camera allows manual video format selection. It’s often easier to set the format via Web GUI or OSD, but the dial is useful for quick setup.
How to Use
- Use a small screwdriver to turn the switch.
- After selecting, perform a hard reboot (unplug and replug power).
- The "F" setting allows digital output configuration via Web GUI or OSD.
CM4x / CM7x Switch Positions
CM93 Switch Positions
Resolution Ranges
- CM40/CM70: 720p25 (setting 7) to 1080p60 (setting 0)
- CM93: 720p50 (setting 5) to 2160p60 (setting 8)
Note: Some formats (e.g. 720p30) are not supported via SDI on CM70 models.
Refer to your product manual for supported formats per switch setting.
Dimensions CM30/40/70/80
Be careful not to set the Gain Limit too high, because this setting add noise to the picture in dark areas and produce a washed out, greyish picture.
The shutter speed is the amount of time that each frame of the sensor has been exposed to light.
* Before freezing the image, ensure that the audio is turned off if you are using it during streaming. Freezing the image could produce a paused audio output on the IP Stream. This leads to (audio) stuttering. The video stutters when it is re-engaged, but this is rather easily solvable by putting the iFrame value at 4 or 5 times per second. That is quick enough to counteract the video stutter.
Language is always English and cannot be changed.Language is always English and cannot be changed.Language is always English and cannot be changed.
Track Mode is always Real-time Tracking. For its functionality see WebGUI > Tracking Mode - Presenter.
